Welcome

If you have made a purchase but haven't received it then please make a ticket in our support  Discord server for help. Any billing issues or other payment-related inquiries can be sent by creating a ticket on our support Discord server, where you will receive a response within 48 hours.

Or use our Contact Email:  support@primepvp.in


Refund policy

All payments are final and non-refundable. Initiating a chargeback or opening a PayPal dispute will result in a permanent and irreversible ban from all of our servers and other Minecraft stores.

Please note that it may take between 1 to 20 minutes for your purchase to be credited in-game. If you haven't been credited after this time frame, kindly create a support ticket on our support Discord with proof of purchase, and we will investigate your issue.